OSyS Organization

Doug Otto
Business Development Manager – Houston

As part of our global sales team I develop interest in our KMS software by working closely with our customers to understand their needs and matching them with our solutions. I graduated from the University of Oklahoma with a degree in Petroleum Land Management, and I also have a General Business degree from Berry College.

My interests include travel and bicycling.

Before joining OSyS, I was Director of Business Development for Oklahoma’s Cascade Disaster Response Company, and was Senior Business Development Manager for Lloyd’s Register Capstone Engineering.

I was the 2001 International Salesman of the Year during my role as International Account Manager for BP Microsystems, Inc. (based in Asia). I served as Technical Sales Representative at the Environmental Systems Company (ENSCO), and was Corporate Landman at Phillips Petroleum.

My proudest moment at OSyS was working with other colleagues to close sales with major oil and gas and petrochemical companies.

Ian Mason,
Assistant Finance Manager – Derby

As part of my job, I provide financial support to leaders, both within OSyS and Rolls-Royce, our parent company. I also ensure that the financial information we provide to our customers is correct and up-to-date.

I’m a Chartered Management Accountant. My interests include classic cars, motorcycles, gardening and gadgets.

I joined Rolls-Royce in 1996 and later started working with OSyS in 2000. At that time, OSyS was a small company. Seeing the business grow into what it is today has allowed me to use many skills across the company, as opposed to focusing on one area, which can happen in larger companies.

My proudest moment at OSyS was becoming a qualified accountant, which wouldn’t have been possible without the support of my peers and colleagues.

Kevin McGinn
Data Supply Chain Analyst – Bristol

Each quarter, I’m responsible for the timely and accurate delivery of operation reports to two of our customers, whose fleet managers use these reports to analyze, enable trends and create flight forecasting patterns. The data I provide in these reports provides the right mix of technology and insight to our customers.

I have qualifications in Mechanical and Manufacturing Engineering from the British and Technology Education Council (BTEC). Obtaining this qualification resulted in my promotion from a Technical Assistant to an Analyst role.

I’m interested in computers, networks, aviation, football, rugby, swimming, traveling and warm weather.

My proudest moment at OSyS was obtaining my “BTEC” through a company-sponsored education course. Without OSyS, that would probably never have materialized

Nigel Jackson
Head of Service Delivery – Forecasting and Lifing – Bristol

I manage a team of specialist engineering services professionals who deliver high-value decision support to our customers. Through regular contact with our customers, I also set the vision and roadmap for future product development and services.

I’m a Chartered Engineer and a member of the Institute of Mechanical Engineers. I hold a Bachelor of Science degree in Technology.

I’m keenly interested in technology and design, and I am a DIY enthusiast—tackling everything from car mechanics to making furniture and building works. I also enjoy outdoor activities, and I am a scout troop assistant.

Before my current role, I was Chief of Engineering for forecasting and planning products in OSyS. I was also a Service Support Manager at Rolls-Royce for one of their customers. At Rolls-Royce, I was also Manager of the Fluid Systems team, specializing in gas turbine, oil, fuel and heat management systems.

My proudest moment in OSyS was winning the 2007 Innovation Award for the Asset Risk Register.

Louise Paling
Team Lead, PEHM Development – Bristol

My current role involves planning and organizing what software will be developed within my PEHM development team, focusing on the functionality that will provide the most benefit to our customers. I coordinate with other PEHM development teams to ensure a cohesive product release, and I monitor and report progress on our team goals. I hold a Master of Engineering degree in Software Engineering.

I began my career at OSyS as a Software Engineer, developing software for an engine monitoring unit. I subsequently progressed to a Senior Software Engineer role, working on a variety of products. I have recently moved to a more managerial position in which I still use my technical skills.

There area I am most proud of during my career in OSyS is explaining problems and finding solutions within product development. This has lead to delivering software that has really helped our customers, improve their operation, something that always provides me with a lot of satisfaction. And, of course, I am proud to have been promoted.

Daniel Hiller
Product Manager, Fuel Management Solution – Derby

In my current role, I’m responsible for our Fuel Management Solution (FMS) product roadmap. This includes capturing, defining and prioritizing high-level business requirements from all our customers, and coordinating Management of Product User Groups and user group meetings. I also coordinate the activity involved in making sure that our products and services are created to meet our customers’ requirements.

I collaborate with our Customer Business team to support marketing opportunities and provide product demonstrations. I also ensure that news about FMS is distributed to the relevant persons.

I hold a Bachelor of Science degree in Computer Science and a postgraduate diploma in Management Science. I am also a PRINCE 2 certified practitioner. My interests lie in change management and airline operations.

Before joining OSyS, I held other positions as Project Delivery Manager for XL Airways, IT Manager for Aviaservices, and Strategy Officer for SunMicrosystems (now part of Oracle).

My proudest moment at OSyS has been being part of the Fuel team (development, implementation, service, and customer business). We worked together to implement and release the FMS version 3.2 software. It’s great to play a part in bringing cutting-edge technology and insight to our customers.

David Ellick
Program Manager, Maintenance Management – Bristol

My role is to manage the Maintenance Management team, ensuring that we deliver the right products and services to our customers. By understanding our customers’ business, our team’s goal is to provide solutions that bring real value and are sustainable.

I am also responsible for working with others to understand and develop the strategy and direction of our Maintenance Management services, ensuring that we have the right mix of skills and abilities to meet our business goals.

I hold a Bachelor of Science degree in Information and Computing from Loughborough University. I’m a Maximo Certified Consultant, and I am ITIL Foundation certified. I also have certifications in PRINCE 2 Project Management and Oracle Database Administration.

I am married and have three children who take up a lot of my spare time. I enjoy sports and play football every Monday night with the Rolls-Royce apprentices in Bristol and swim with my son every Saturday morning. I am also a gamer and spend a fair amount of non-work time in front of a computer.

Working in the field of Maintenance Management has given me opportunities to work in a wide variety of industries, which has been very fulfilling. Some of my career highlights include being part of the Offshore Reliability Data (OREDA) working group representing AMOCO, and creating a risk-based maintenance schedule application for Marks and Spencer Retail Group, which allowed the business to see immediate positive results in their maintenance budget.

My proudest moment at OSyS was presenting to Rolls-Royce CEO John Rishton and the Rolls-Royce board on OSyS capabilities. I was also proud to have the Rotables service that we developed immediately recognized as a key Rolls-Royce service. Hearing back from the executive team about the value OSyS brings to Rolls-Royce was very satisfying.

Nina Martire-Falco
Business Development Manager – Reston

I manage corporate acquisitions, acting as liaison between OSyS leadership, Rolls-Royce Mergers & Acquisitions (M&A) department, and the management teams of target companies. As part of the acquisition process, I investigate company financial valuations and purchase price recommendations, and then report my findings to our leadership teams.

I hold a Bachelor of Science in Business Administration (Finance and International Business) from Villanova University and a Masters in Business Administration (International Business) from Georgetown University.

My interests include CrossFit training, travel, cooking and martinis.

I joined Rolls-Royce after university as a graduate trainee in the Finance Leadership Development Program (FLDP). After completing the FLDP, I accepted a manager role in Rolls-Royce Sales Finance – Aircraft Financing. There, I worked with the Civil Customer Business teams on campaigns in the Americas region, developing and negotiating financing packages.

My proudest moment at OSyS was closing the acquisition of Superstructure Group, a company known for its aviation safety solution and intense upside potential. Acquiring this business supports OSyS growth strategy and I was glad to be part of the process.